13 February 2012
Llanelli residents can now get their blood tests during their weekly shop
Following a successful pilot in partnership with Wellbeing Regeneration, Hywel Dda Health Board has extended its Community Phlebotomy Service to Llanelli’s Asda store.
Patients of Fairfield and Ty Elli GP surgeries can now by appointment visit Asda to receive their blood tests instead of visiting a hospital. Asda is conveniently located in the heart of the town and within a short distance of the bus station. The service is a perfect example of how the Health Board is working to bring services traditionally usually found in a hospital closer to people’s homes.
Mansell Bennett, General Manager for Clinical Support Services, said: “This has been an exciting initiative working with the third sector and Asda to ensure the people of Llanelli have better access to services closer to their homes. The Health Board is extremely thankful to Asda and Wellbeing Regeneration for their help and support in expanding this service.
“Despite being up and running for just a month in Asda, we are already receiving feedback from patients of other GP surgeries who would like to access this service. We are now looking at how we can expand further into the community as there is clearly a desire from Llanelli people to receive health services, such as phlebotomy, in a convenient location, closer to home.”
Phil Hole, Asda Llanelli Manager, said he is excited by this partnership, being the first for the company in Wales: “Asda is proud to support the Health Board to provide blood tests to the community. We hope this will be the first of many services Asda Llanelli will develop with local organisations and our Community Colleague Simon Evans will be working to help make Asda a focal point for the community.”
Since its launch in April 2011, this pilot project has seen over 2300 patients and provided more than 3600 appointments. Feedback from people attending Asda has been 100% positive to date with at least 50% of people indicating that they also shop at the store or visit the pharmacy during their visit.
The Community Service works by offering timed appointments at Asda on Monday, Tuesday and Wednesday afternoons and at Wellbeing Regeneration’s offices every morning Monday to Friday to receive a blood test by a fully trained Phlebotomist.
The Health Board in turn frees a hospital Phlebotomist to work from both premises along with a phlebotomy chair and equipment, training, clinical governance and supervision.
Wellbeing Regeneration also provides a vital service, receiving and managing all Community Phlebotomy Service appointments for both sites.
Gill Webber, Executive Director for Wellbeing Regeneration said: “It has been fantastic working in partnership with Hywel Dda Health Board to help give better access and outcomes for patients in Llanelli. Through visits to our phlebotomy clinics people have found out about the broad range of quality services, activities and training we and our partner organisations provide to help people improve their wellbeing.”
Hywel Dda Health Board continues its work to develop the service for the benefit of Llanelli residents as part of its ongoing commitment to provide services closer to home.
1 December 2011
NEW BLOOD TEST SERVICE
In April 2011, in partnership with the Hywel Dda Health Board's Phlebotomy Department at Prince Philip Hospital and Fairfield GP Surgery, Wellbeing Regeneration piloted a new appointment-only outreach blood test service. This was in line with the Health Board's five year plan to enable more low level health services to be available in the community and the scheme also aimed to help alleviate some of the growing pressures on the hospital's facilities.
The pilot proved an outstanding success and the decision was made to continue the provision. In November, Ty Elli GP Practice (Vauxhall and Machynys) joined the scheme Due to resource constraints, the service which is provided by the hospital phlebotomy team, is currently only available for patients registered with these two GP practices. January 2012 will see further development of the service into the town centre and in addition to Wellbeing Regeneration, Asda will also host the phlebotomy team. If you are a member of either Fairfield or Ty Elli GP Group Practices, appointments will be available at either location by telephoning the Blood Test Appointment Line on 01554 780487.
7 June 2011
Positive blood experience for pilot service
A new service aimed at improving access to blood services is being piloted in Llanelli with great success.
Following consistently high demand for phlebotomy services at Prince Philip Hospital in recent years, Hywel Dda Health Board has gone into partnership with Wellbeing Regeneration Ltd (WRL) to trial a community based service for the town.
Since April, phlebotomy clinics have run from a dedicated clinical care room at Mallard House for five mornings a week and following the start of work on the Eastern Gateway development, WRL has successfully continued the pilot at Llanelli Gate in Dafen.
Patients of Fairfield GP surgery, instead of being referred to the Pathology Lab at the hospital are asked to attend WRL’s to receive their blood test by a fully trained Phlebotomist.
Hywel Dda Health Board in turn has provided phlebotomy equipment and a phlebotomy chair together with training, clinical governance and supervision and have also freed a hospital Phlebotomist to work from WRL’s premises.
So far since April, just over 1,000 appointments have been booked for patients to have blood tests by Fairfield GP Surgery. Of those who attended the youngest patient was 14 and the oldest patient 96. 97% of those who had received a blood test with WRL had previously attended Prince Philip Hospital to have their bloods taken.
Of the patients that have provided feedback on their experiences in WRL’s premises, 99% of patients have had to wait less than a week for their phlebotomy appointment and 100% stated that they were satisfied with the length of time they had to wait for their appointment. 99% of patients have reported that the service has exceeded their expectations and 100% of patients have said that they were happy with the facilities and had enjoyed the easy and free parking with WRL.
Shelia Porter, Head of Primary, Community and Social Care Services for Carmarthenshire praised the latest update on the pilot scheme; “The pilot Community Phlebotomy Service to date has provided very positive feedback from our patients. The development of a community based service is in line with Hywel Dda’s vision to provide services as close to home as possible with only those who need hospital treatment attending hospital.
“Depending on the outcomes of this pilot we can then look to roll out and enhance the service, for example, by encouraging referrals from other GP practices.”
Gill Webber, Executive Director for Wellbeing Regeneration Ltd said: “Feedback from patients shows that they are grateful to be seen quickly and in a warm, friendly and cheerful environment; they also appreciate being able to park free of charge and nearby.
“A key challenge we have faced is that we have had to vacate Mallard House due to the town centre redevelopment plans. However, the Local Authority, Health Board and WRL have worked together to secure premises at Llanelli Gate in Dafen for a seamless transition for the remainder of the project and other services that we provide.”
John Skipper, Deputy Chief Officer for Hywel Dda CHC said “This is an excellent initiative that puts a vital health service into the community where it should be. It serves to address the long term demands on Phlebotomy services at Prince Philip Hospital. Key to the success of this specific project, as well as the NHS Five Year planning for future healthcare services, is effective partnership working between the NHS, the Local Authority and, vitally, the voluntary sector. Wellbeing Regeneration already provides invaluable foot care services, complementary therapies, benefits support and activities for local people to enjoy. The addition of other more easily accessed services such as phlebotomy, or even hearing aid adjustments and more makes absolute sense.”
The pilot scheme will continue until the end of August when a decision will be made by all partners on how best to progress the service for the benefit of all Llanelli residents.
4 October 2010
- Wellbeing Regeneration Centre, Llanelli
This afternoon the Deputy Commissioner for Older People, Sarah Stone, visited the Wellbeing Regeneration Centre in Llanelli, a non-profit organisation offering a range of treatments to improve the health and wellbeing of older people, carers and disabled people.
Examples of Good Practice:
Sarah spoke with clients, volunteers and staff at the centre who were all very enthusiastic about the benefits of the service and what is being achieved.
Other activities have also developed from the basic services, including a Knit and Natter group, Tai Chi exercises and a weekly Pub Lunch; where staff arrange a meal out for centre visitors.
Much like the morning visit to Briton Ferry that the Deputy Commissioner had undertaken, the Wellbeing Regeneration Centre is a great example of local enterprise and plays an important social role in the community.
Predictable core funding would be of great assistance in supporting the service for the future.
The service adds value through fundraising and extensive use of volunteers, many of whom are retired with specific expertise wanting to continually contribute.
The preventative value of the service is very important, as looking after feet prevents falls, helps maintain confidence and mobility as well as aiding prevention against other health problems.
The issues around the future location of the service are also a concern as an affordable and accessible venue is needed for visitors.
The value of investment in local people providing good value for money preventative services is very great.